Once the purchase is successfully completed and verified by our accounts team, we will email you the link for downloadable source files from our support mail firstname.lastname@example.org. You need to download the source files within 24 hrs time frame because afterwards, the link will not be active anymore. Apart from this for Lite, premium and ultimate customers we will do a free installation of source files into their server if they provide us the main login credentials to their server. Additionally for premium and ultimate customers to provide them with an enhanced customer support experience, we give our customer, access to our project management tool called www.basecamp.com in which our QA and technical team will be added for support and immediate response. In this way, our customer do not need to worry about the after sale support process because they will become a part of our team and for their successful business forever.